The Chocolate Conversation

The Chocolate Conversation: Lead Bittersweet Change, Transform Your Business
English | February 18, 2014 | ASIN: B00IIWXP54 | MP3@64 kbps | 5h 33m | 150.97 MB

Author: Rose Fass
Narrator: Karen Saltus

The single factor that determines success or failure in big business today is conversation. Great leaders use public and private conversation to send a clear message, cultivate a common worldview, set high standards and reachable goals, and uncover concerns that can undermine an organization. So what conversation are you, as a leader, having with your team? Experienced change consultant Rose Fass explains how too often we think we’re having the same conversation – about “dark chocolate”, for instance – only to be referring to three different things: Milk, white, or bittersweet varieties. She shows us how to first establish common ground that leads to an effective discourse for addressing relevance, growth, and scaling: The three most important issues she sees in business today. In a lighthearted and humorous way, Fass shows how leaders can avoid a meltdown and instead drive transformation through the way they communicate in a language that all stakeholders can understand.

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